Who is impacted by change? What are their characteristics and how do we use our understanding of them to best implement change?
Change impacts everyone. Changes affect the way we think about laws, the voting of a new President of the United States, a decision to make healthcare more affordable, or even as simple as rules of a game. These are some examples of a few things that are impacted by change.
Some key characteristics on why change occurs:
- Consistency: Your message (communication) has to be clear
- Expectations with Evaluations: Objectives/Goals are given and proper assessment is available to provide the results
- Affirmation: People want to feel wanted or more so rewarded. Compensation is a way to help confirm this.
- Timing: Timing is everything. You have to make sure that you have strategically planned for a change to occur in a timely fashion that is given through clear communication upon it being put in place.
- Assumptions: Please make sure people affected by a change(s) are aware of it occurring. No one wants to be blind-sided by something that is going to cause major ripples in their livelihood.
Overall, we have to make sure that our communication is clear and our objectives of the change are clear. Most importantly, it makes sense that all parties involved are informed in a timely manner to provide feedback and different perspectives.
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